Things I noticed that others might not.

BITODEBT · FINTECH

·

I saw My blind spot

From experiment to market leader

BitoDebt was a journey of translating unfamiliar financial products into something users could understand and trust.

+34%CONVERSION

TT WALLET · DEPOSIT

·

I saw Past the brief

From functional requirements to IA redesign

I don't just handle UI; I identify where architecture misaligns with mental models. This case shows my path from execution to reframing.

−23%SUPPORT TICKETS

TT WALLET · REFERRAL

·

I saw The timing

When growth meets trust

A short-lived Referral launch taught me that a seamless sign-up flow does not always equate to established trust.

+20%MAU

Bridge · Workshop Facilitation · 2021

·

I saw The room

Some products may not be the flashiest, but they uphold the trust of the entire experience

Bridge was seen as a product to maintain but not worth heavy investment. Through a workshop, I helped the team realize: core problems first, growth second.

UX STANDARD